Shipping policy

② SHIPPING POLICY

Order processing. Orders are typically processed within 1–3 business days. You'll receive a tracking number by email once your order ships.

Shipping methods. Orders ship via standard carriers (such as USPS and UPS for domestic orders, and international shipping partners depending on destination). Delivery times vary by location and carrier.

International orders. You are responsible for any customs duties, taxes, and fees. We are not liable for delays at customs.

Lost or damaged packages. If your package is lost or arrives damaged, please contact us within 30 days with your order number and tracking information, and we'll work with the carrier to resolve it.

Changes or cancellations. We cannot modify or cancel an order once processing has begun.

Questions? Email us at questcrateshop@gmail.com.